Frequently Asked Questions
Everything you need to know about shopping at JobSite, from shipping to returns.
What are your shipping rates and delivery times?
We offer standard shipping (3-5 business days) and expedited options (1-2 business days). Rates are calculated at checkout based on your location and order weight. Orders over $75 qualify for free standard shipping.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in original condition with tags attached. Please visit our returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
JobSite accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I know if a product is in stock?
All product pages display real-time inventory status. If an item is out of stock, you can sign up for email notifications to be alerted as soon as it is replenished.
Do you offer international shipping?
Currently, JobSite ships to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.